Using the Data Quality Scorecard as a Negotiation Strategy

How adversely would your product be affected by the loss or gain of a data source? Can a data quality assessment help your product’s position in the negotiation? Through documenting a real-world case study, this presentation explores how one company’s internal Data Quality Scorecard system was used as leverage at the negotiation table. The paper examines how data quality can drive service-level agreement standards, expose misconceptions about data dependencies, improve partnerships with vendors, necessitate internal process improvements, and ultimately increase a product’s return on investment by driving costs down.